NCER scores big by letting the private sector lead
- Northern Corridor Implementation Agency reaps results of change in commercial enterprise model
- Expects to hit its stretch goal of RM12 billion in devoted investments

WE like to speak approximately how marketers change commercial enterprise fashions and adapt quickly to shifts in markets or upon knowing their assumptions approximately a market had been wrong – but what approximately whilst government companies exchange fashions?
That is what befell up north with the Northern Corridor Implementation Agency (NCIA) whilst Datuk Redza Rafiq took over as CEO in January, 2010.
The NCIA changed into included in 2008 to control and oversee Malaysia’s bold Northern Corridor Economic Region (NCER) assignment that goals to deliver monetary transformation in the northern states with a focal point on agriculture, production, tourism and logistics.
Redza pins the sturdy success of the NCIA in bringing in investments and understanding jobs right down to converting its recognition (even though the finance-skilled CEO prefers to apply ‘commercial enterprise version’) from one focusing on physical infrastructure to 1 primarily based on offerings.
On the floor, this will now not appear earth-shattering, however what the change in recognition did changed into to move the NCIA far from a micro approach of making fixes and patches in infrastructure to an technique combining both the micro and macro to have interaction with the private sector.
This exchange targeted on encouraging non-public organization to be the driver of progress in a meaningful, sustainable and economically impactful manner.
It accordingly moved into turning into a facilitator and enabler for the personal zone to take the lead in making the financial transformation come proper within the northern Malaysian states of Perak, Penang, Kedah and tiny Perlis.
Reflecting on the alternate in model, Redza says despite the fact that the NCIA became a brand new organisation, less than 18 months vintage when he took over, it still took six him months to alternate the mind-set, bring in provider-orientated executives and reorient the corporation to one that he now loves to describe as Cepat dan Tepat or Fast and On the Ball.
The numbers speak for themselves – from less than RM1 billion in investments in 2009, to RM6 billion in 2010 and RM9.nine billion in 2011. For 2012, even as the preliminary goal changed into RM10 billion, the strong increase in 2011 saw the target revised to a stretch target of RM12 billion. “We can be near,” smiles Redza.
[RM1 = US$0.33]
Meanwhile the transformation of previously unknown LED maker QAV Sdn Bhd into a thriving principal participant within the environment within the north is a first rate example of the impact NCIA has helped catalyze.
According to John See, chief government officer of QAV Technologies Sdn Bhd, “NCIA helped us grow from an unknown player to a employer that everybody recognizes for test and certification. They also helped connect us to numerous industries which we would now not were capable of do ourselves.”
Indeed, regular of a small and medium corporation, QAV’s founder was reluctant to make investments the millions it turned into going to take to get Energy Star Certification. However, with out such certification, LED producers in Malaysia were sending their products to Australia to be licensed in order that they might then be exported.
“We were given ourselves approved with Standard Malaysia however getting Energy Star Certification turned into very difficult and worried a large investment particularly in getting accreditation from ANSI-ACLASS from the US,” See says.
However, whilst the want for a National Test and Accreditation LED middle changed into recognized under the Pemandu labs as a key a part of the electronic and electrical environment that become lacking, NCIA zoomed in on QAV as having the proper talent set to behave as this national LED center and have become EPP 10 below the Electronic and Electrical National Key Economic Area (NKEA).
Pemandu is the Performance Management & Delivery Unit of the Prime Minister’s Department tasked with driving the nation’s Economic Transformation Program (ETP).
“We went to see them because all the existing LED players told us they needed a take a look at middle in Malaysia to shop them money and time, as opposed to sending their merchandise to Australia to be examined and approved. On being satisfied that QAV had the proper knowledge inside the area, we prolonged them a RM10 million loan to get themselves licensed,” says Redza.
The certification worked like a attraction. According to data supplied by way of NCIA, QAV became:
- The first American National Standards Institute (ANSI) certification lab out of doors of america, for that reason developing worldwide branding.
- Capable of checking out and qualifying products as according to Energy Star necessities, assembly the stern requirements set by means of the US Department of Environment.
- An permitting thing for foreign LED SSL companies to put money into Malaysia due to its functionality for neighborhood testing and certification offerings.
- An enabler that allowed local LED SSL businesses to enlarge their commercial enterprise and compete within the international market with the cheaper trying out value. To date it's miles anticipated that QAV has helped a total of 17 local producers to benefit certification with 70% value savings. At the equal time, it estimates a RM30 million discount in annual foreign money outflow for 10 organizations which now do no longer want to send their LED merchandise to Australia for trying out.
See even goes up to now as to tell Digital News Asia (DNA) that NCIA has been like a mentor to QAV.
“With their presence and aid we've extra guts to invest and make bigger. They have additionally linked us to all of the applicable ministries and this has supplied us with an extraordinary release pad to increase,” he says.
Indeed the RM10 million loan with the aid of NCIA to QAV noticed the organization invest RM130 million of its very own money into turning its centers into a pinnacle-magnificence LED trying out facility particularly because it unexpectedly noticed that the complete LED enterprise within the north desired to use its facility. This covered multinationals like Osram and Philips.
With the captured base it has, QAV is even planning on presenting other services too.
Which is why Redza calls the relationship between NCIA and QAV a “game changer.” Using the equal enabler approach, he factors out that NCIA has additionally touched different groups within the E&E sector up north.
Up next: Working with the Collaborative Research in Engineering, Science and Technology (CREST) company and other E&E players