Week in Review: Mat Rakyat to be the ultimate winner in spectrum race
- DiGi receives hit by using RM20,000 first-rate for negative customer service
- Race for extra spectrum can be determined by who serves their purchaser the exceptional
alt="Week in Review: Mat Rakyat to be the last winner in spectrum race" src="/websites/default/documents/pictures/authors/karam-bw.jpg" style="width:150px; height:150px; border-width:1px; border-style:strong; margin:2px; float:left; " title="Week in Review: Mat Rakyat to be the last winner in spectrum race">TELCO matters take the highlight this week and no longer simply due to the fact DiGi Telecommunications Sdn Bhd became hit via a RM20,000 satisfactory for no longer preventing a valued introduced service called 'Goal Alert/Live' to one in every of its customers as requested by the client.
Yes, the telco became DiGi. When contacted by using Digital News Asia (DNA), a organisation spokesperson declined to comment on the problem.
Media reports at the nice issued by means of MCMC did no longer call the telco enterprise, but DNA managed to get the call of the telco in question thru a copy of the letter issued to DiGi direct from the regulator, the Malaysian Communications and Multimedia Commission (MCMC) itself.

It is essential that the general public see their regulator at work, protecting their pastimes. Especially when there is a sense that due to the fact the telcos are such effective company entities (see table beneath, click on to extend), the regulator can be swayed to take their facet at the expense of Mat Rakyat.
The occasional slap at the wrist will naturally not assuage any lingering feelings that the regulator is just too easy at the telcos however perhaps that is a harbinger of things to come back from the MCMC? We can simplest desire.
Those of you who study our article 'It’s spectrum rebalancing: MCMC on 2.6GHz allocation' would probably have been amazed by way of the justification given by MCMC chairman Datuk Sharil Tarmizi on awarding the most important part of the 2.6GHz spectrum to a newcomer in the telco space, Puncak Semangat, which obtained 40MHz of spectrum versus the 20MHz the opposite seven gamers each obtained.
But because the chart that observed that article showed, overall, Puncak nevertheless has the smallest amount of spectrum. But the organization is the most recent telco at the block, so that should now not be sudden.
It might be interesting to peer how the spectrum image shapes up a few years from now, i.e. End 2015, while the regulator will re-farm spectrum that it is able to take lower back after the duration of lease expires for the earliest spectrum given out inside the mid-1990s. The ones to be hit the toughest by way of this are of route the 3 most important telcos: Celcom, Digi and Maxis.
Could Puncak, every person’s preferred horrific boy of the telco area specially because it's far related to Tan Sri Syed Mokhtar al-Bukhary, be the surprise winner whilst this re-farming exercise occurs?
To accomplish that, Puncak, together with each different telco has three years from 2013 to stop-2015 to expose that they're doing a tremendous activity in serving the purchaser and deserve extra spectrum. The race is on and the closing winner will in reality be Mat Rakyat.
Do you settle or do you have a darker idea?